Pros
Corporate seems to stand behind their product. Some of the designs are really brilliant, the corporate employees that I have met were friendly and knowledgeable.
Cons
This is a franchise (located on North La Brea Ave, Los Angeles) - under poor ownership and totally mismanaged. Understaffed, overworked and underpaid. The lowest commission rate of any company I've ever been with. Tons of miscommunication and micromanaging. Outrageously unattainable sales goals. Unprofessional, negative, high stress environment. Extreme level of immaturity. Outdated and inadequate technology makes everything more difficult. Hours of operation are later than every other business in the area. Disorganized and chaotic showroom and stock room. Tons of customer complaints. Poor customer service. Bad delivery/assembly services on top of customer orders being constantly delayed. I could go on and on. One of the...no, THE worst job I have ever had in 15 years of retail.