Pros
I can think of none.
Cons
Management is vulgar, profane, denegrades staff, and is sexist. The feel of the place is of being in the middle of a melt-down, each and every day. There is a lack of professionalism from the top down, and if you are one who values a professional environment, you will not find it here. All disputes are handled openly, and aggressive personel thrive. There is no professional privacy, no professional courtesy, and no thought to handling individual employee concerns in a in a manner that does not involve absolutely everyone on or off your team. Any employee can be overwhelmed all day, every day, by loud, vulgar, aggravated conversations which flow straight through the phone to the client. Rather than this being considered the height of unprofessionalism, it is constant behaviour. Management denegrades personnel in a sexist, vulgar manner. I cannot comprehend this still going on in 2018. In my time at BofI, 4 top producing colleagues left, one loudly, and with much vulgarity and dissatisfaction - which by the way had been tolerated for a long time. Unbelievable. Just remember - commissioned employees do not leave well paying jobs at this rate EVER. These are jobs people rarely leave, so enough said. I'll move on to working for a company who knows how to handle a professional staff.