customer service - Customer Service BorgWarner Employee Review

Very Flexible, friendly, Research and detailed oriented

Longer timeline, less versatile products

Competitive pay and benefits, Exposure to cross-functional work across departments Opportunity to work on large-scale, global processes Some team members are supportive and knowledgeable

Expectations and priorities frequently changed without clear communication Limited structured training or onboarding for complex responsibilities Feedback was inconsistent, making it difficult to gauge performance expectations Workload and scope at times exceeded what would typically align with the role Documentation and processes were not always clearly defined, leading to confusion