Dark outlook | Sinking ship - Anonymous employee Box Employee Review

1.0
7 May 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Good product recognised as a leader in many categories - Access to best-of-breed tools - Supportive of diversity and minorities - Good tech-industry perks - Gorgeous office (The teams are shrinking so much that I doubt they’ll be able to keep it for long)

Cons

- At least 4 of the 2020 EMEA Glassdoor reviews are clear Marketing / HR driven posts - They have openly approached managers asking for them! - They don't live the corporate values at all making them simple words, not actions employees are held accountable for - Very unsupportive of diversity of opinion - Sales and leadership seem to be exempt from any rules, being allowed countless behaviours and attitudes other teams would fire for - Too many long tenure employees showing little to no value - Disturbing high levels of gossiping (both among individual contributors and management!) - Very high rates of employee turnover (teams are shrinking very fast and departing employees are not being replaced aside from Sales) - Very high workload due to the above - In general, a very unstable work environment outside of HQ with lack of direction and a clear “brush things under the carpet” attitude

avatar
Box Response
6y
Thank you for the thoughtful feedback. It is great to hear you recognize that Box is supportive of diversity and minorities, bring your ____ self to work is a value that we live and breath. Whilst there are always areas to improve, during FY20 we saw all time high levels of internal mobility and diversity hiring, we are delighted to see new Boxers across the business thrive in their roles. If you would like to confidentially share your "advice to management comments" with our EMEA People team, we would love to hear your thoughts on how to improve organisational engagement.

Explore other reviews about Box

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Amazing product, culture and benefits

Cons

In office mandate, no need to be in an office to join Zoom meetings

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Working at Box offers a strong mix of career growth, meaningful impact, and modern tech exposure—you get to sell and support a platform that’s actually solving real-world problems across government, enterprise, and regulated industries, not just pushing software for the sake of it. The company’s focus on AI-powered content management, security, and workflow automation keeps you close to where the market is heading, which builds highly transferable skills. At the same time, the culture tends to emphasize collaboration, autonomy, and ownership, giving you room to develop your own strategies (like your targeted campaigns and use-case-driven outreach) while still having the backing of a well-established platform with strong product-market fit.

Cons

Working at Box isn’t without its challenges—one of the biggest is that the product can be harder to differentiate at a surface level, especially against tools like Microsoft (SharePoint/OneDrive) or Dropbox, which means you have to work much harder in sales to educate prospects on deeper workflow and security value. Sales cycles can be long and complex, requiring patience and persistence with multiple stakeholders. Internally, like many growing tech companies, priorities and messaging can shift as new products (AI, Extract, etc.) roll out, which can create some ambiguity. And because Box is a platform play, success often depends on how well customers adopt and expand usage, so deals don’t always feel “done” at close—you’re thinking long-term from day one.

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