Great product, very poor upper-level management. - Enterprise Account Executive Box Employee Review

3.0
18 Feb 2015
Recommend
CEO approval
Business outlook

Pros

Great product. Outshines the competition. Has amazing brand recognition. Backed by tier 1 investors. Freemium to paid-for is a great model, easy to find prospective customers, a bit of a challenge to sell enterprise-wide.

Cons

Upper-level mgt has little to no respect for field sales. However, the biggest issue is that there are far too many reps in the geo territories. The model is basically, one to two reps make all the money, the majority struggle, and a few at the bottom starve...and either quit or are put on plan. Understandably, Box is in an extremely crowded market, so it requires an inordinately high number of reps on the street to overcome all the competitive noise, but in the end, it's the reps who struggle to make it work.

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5.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Amazing culture, great benefits, teams truly care about each other, and leadership listens to employees.

Cons

AI is taking over the world and software so fast, making things more complex for products to keep up with demand.

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Working at Box offers a strong mix of career growth, meaningful impact, and modern tech exposure—you get to sell and support a platform that’s actually solving real-world problems across government, enterprise, and regulated industries, not just pushing software for the sake of it. The company’s focus on AI-powered content management, security, and workflow automation keeps you close to where the market is heading, which builds highly transferable skills. At the same time, the culture tends to emphasize collaboration, autonomy, and ownership, giving you room to develop your own strategies (like your targeted campaigns and use-case-driven outreach) while still having the backing of a well-established platform with strong product-market fit.

Cons

Working at Box isn’t without its challenges—one of the biggest is that the product can be harder to differentiate at a surface level, especially against tools like Microsoft (SharePoint/OneDrive) or Dropbox, which means you have to work much harder in sales to educate prospects on deeper workflow and security value. Sales cycles can be long and complex, requiring patience and persistence with multiple stakeholders. Internally, like many growing tech companies, priorities and messaging can shift as new products (AI, Extract, etc.) roll out, which can create some ambiguity. And because Box is a platform play, success often depends on how well customers adopt and expand usage, so deals don’t always feel “done” at close—you’re thinking long-term from day one.

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