Cog in the machine, unfriendly environment for BIPOC employees - Sales Engineer Box Employee Review

1.0
11 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Good exit opportunities Nice office space

Cons

Clique-ish, monolithic culture at the SF sales office. There's a lot of lipservice given at Box about how much they care about diversity- but just take a look at the numbers/terrible retention of BIPOC employees. Most non-white employees I talked to hated going into the SF office because of the frosty, unfriendly vibe. I was part of the the black ERG that they trumpet on the website and middle management was actively hostile. Very much a cog in the machine in the Box sales org

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Box Response
4y
Thank you for your candid feedback. We read every review and take these concerns very seriously, especially the concerns you mentioned around the sales culture in one of our offices, and we’re sorry to hear that this was your experience. We appreciate you brining this to our attention. We encourage all employees to reach out with any concerns to your people partner who is always available to speak confidentially and works to improve organizational health.

Explore other reviews about Box

5.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Amazing culture, great benefits, teams truly care about each other, and leadership listens to employees.

Cons

AI is taking over the world and software so fast, making things more complex for products to keep up with demand.

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Working at Box offers a strong mix of career growth, meaningful impact, and modern tech exposure—you get to sell and support a platform that’s actually solving real-world problems across government, enterprise, and regulated industries, not just pushing software for the sake of it. The company’s focus on AI-powered content management, security, and workflow automation keeps you close to where the market is heading, which builds highly transferable skills. At the same time, the culture tends to emphasize collaboration, autonomy, and ownership, giving you room to develop your own strategies (like your targeted campaigns and use-case-driven outreach) while still having the backing of a well-established platform with strong product-market fit.

Cons

Working at Box isn’t without its challenges—one of the biggest is that the product can be harder to differentiate at a surface level, especially against tools like Microsoft (SharePoint/OneDrive) or Dropbox, which means you have to work much harder in sales to educate prospects on deeper workflow and security value. Sales cycles can be long and complex, requiring patience and persistence with multiple stakeholders. Internally, like many growing tech companies, priorities and messaging can shift as new products (AI, Extract, etc.) roll out, which can create some ambiguity. And because Box is a platform play, success often depends on how well customers adopt and expand usage, so deals don’t always feel “done” at close—you’re thinking long-term from day one.

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