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Branch Insurance

Is this your company?

Would not recommend - Member Support Specialist Branch Insurance Employee Review

1.0
8 June 2023
Recommend
CEO approval
Business outlook

Pros

Benefits are pto are okay

Cons

Branch is incompetent. They are a fairly new insurance company that had high hopes but they are sinking at a fast rate. They do not have to funds to adequately pay out their claims which has caused them to drastically and dramatically change their underwriting guidelines. By doing so, this cancels policies for existing customers and no new business is offered for prospective customers. So what do you think is next?? .. today, 06/08/2023 all staff were reported to an impromptu meeting with the 2 CEOs, Steve Lekas and Joseph who let us know that branch was doing staff reductions, and we would be receiving an email letting us know if our role has been included in the reduction. Immediately, our systems and access began shutting down. They literally pulled the plug and kicked us out. No notice, no compassion. 0 stars. Would not recommend. Maybe if they had their priorities in line with their business, vs sending new hires to Ohio on an all expense trip including airfare, hotel, food, and all that comes with a trip, then just maybe they could’ve stayed a float. This business will not last. They will be shutting down soon. Over promise and under deliver is what they’ve done to their employees as well as customers. Go to a reputable insurance company that has proven themselves instead.

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Branch Insurance Response
2y
I want to thank you for sharing the experience you had with Branch and I deeply regret that it did not live up to the expectations we set for you. I submit my sincere apologies to you and your family. When you joined Branch, I did not imagine this would happen. But that it did, is on me. I am deeply sorry. From your post, it seems like you may have not received the details of the transition package we have offered which includes severance pay, health benefits continuation through August, career placement services with a dedicated coach, the ability to keep your laptop and tech package, extended exercise schedule for any vested options, and an invitation into the Brancher Alumni program where we are posting opportunities shared by friends of Branch. If you have not received it or have any questions about it please reach out to questions@ourbranch.com. As far as why this happened: a number of macroeconomic challenges have collided at once, causing significant challenges across the entire insurance landscape. Everyone from century-old carriers to newer companies like ours have faced these challenges. As we understood we would need to reduce the size of our team, we asked ourselves how we could do so in the most empathetic way possible, knowing that there really isn’t a great way to do this. We tried our very best and I’m sorry if we fell short. I don’t reply to change how you feel, but rather to offer up the rationale in the event it might help you process. As I wrote to you last week, I am available as a resource to you. If I can help you as you look for a new role please feel very free to reach out to me personally. Steve, CEO

Explore other reviews about Branch Insurance

5.0
15 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Incredible team and remote environment

Cons

None that can be named.

1.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Unlimited PTO is the best thing they have going

Cons

No annual raises, there is no way to MEET expectations in reviews, work load not evenly distributed

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