Pros
They offer a competitive salary
Cons
- No sick time, illness results in resentment as the uncovered shift falls on the shoulders of someone else who had the day off.
- Standards are different at every location making it unclear what is right/wrong when being transferred around/asked to cover
- There is a salary cap unless you suggest quitting. Pay is inconsistent across the AOO level, some making more than OOs and tenured AOOs making less than brand new AOOs
- It is a small company and rely on trickle down communication that often turns into a game of telephone.
- Veteran leadership was trained completely differently than new leadership resulting in unclear standards and confusion.
- Stores that are improperly staffed use leadership (training or from other stores) as free labor as to avoid upping labor costs, placing more on the middle man.
- burnout is treated as a character flaw
- areas of responsibility (schedule writing/inventory and COGS/repairs and maintenance) are not taught, just distributed
- Being a yes man gets you more hours in unfamiliar understaffed improperly run locations, rather than more compensation. Being inflexible and allows for more work life balance.
- Leadership is known to dangle promotion carrots far before it is feasible with unclear timelines and often no clear path
- health coverage is mediocre
