Awful - Medical Provider Brave Health Employee Review

1.0
14 Dec 2023
Recommend
CEO approval
Business outlook

Pros

-Set pay despite show rate -Time off (I've heard this is decreasing from 4 weeks/per year + sick time to 3 weeks off per year and sick time). -Paid health insurance but I've heard this is also changing.

Cons

-Negotiate your salary because you will NOT be getting a salary increase during your time there. If you try to bring it up in team meetings with the CEO expect to get basically a NON ANSWER or for HR to mute you and cut the meeting short. -Bonus model is unattainable, it's IMPOSSIBLE to reach it, UNLESS you recycle patients sooner then they need to be seen which I'm sure is in most cases not the most ethical thing to do. -Management nitpicks and doesn't support each other. Anything that can be done in support of the provider to make your day flow better or your overall quality of work is never done. They will never do anything in your favor- they will micromanage everything and try to squeeze every last working dollar out of you. -Scheduling is brutal. You can work 9am-6pm, 10am-7pm, 11am-8pm. You will NOT have a life. It's full days and full schedules. -They serve COMMUNITY HEALTH patients and offer ZERO community health support. They don't have a case manager, they don't have a decent rescue/respite team, they do no triage, they do not vet or pre-screen clients appropriately before sessions, they don't push for appropriate paperwork from referring facilities and they don't support providers. You literally will have to fight or ask for everything. The "support" staff are not individuals with any medical training or background. -The therapy team is poorly organized. The interns are the work horses. Senior providers are all just trying to become leads as to best off load their cases and micromanage interns. Managers are a complete nightmare. They've somehow convinced the CEOs and leaders that they know this system best and won't meet with medical providing team or accept any constructive criticism or opportunity to work in collaboration. -Therapy side has basically one job when completing basic BPS assessments- admit no matter what- screenings are not done appropriately and really SICK cases are making their way to virtual care with the entire team knowing DAMN WELL we can't support or manage these cases virtually. If you try to refer out or discharge a case they wanna do all the reasons WHY. If a patient asks to change providers five thousand times they agree to provider changes no questions asked. The medical leads aren't expected to take on any of the difficult case loads so for instance- patient isn't happy with the recs that 2-3 other providers have made- they are basically recycled amongst the staff as many times as they'd like. Leads will NOT step up to have your back and take on the complex or behaviorally difficult cases. This company just sucks. I feel badly for anyone with sense who still works here. If you know better you'll wanna do better. You guys offer no yearly bonuses based on productivity- meetings with corporate "magicians" who put on a magic show to improve "team building". Honestly stop hiring people to try and brain wash us and just do something for your employees. Show some humanity.

Explore other reviews about Brave Health

5.0
30 Sept 2024
Recommend
CEO approval
Business outlook

Pros

good work, great pay, good benefits

Cons

too many hours a day for clients and no time for notes.

1
1.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Commute time for remote work “Job aids” for everything Training staff is very helpful

Cons

Promised 4 day weeks after 90 days then told if you don’t meet production you can’t get it. Productivity depends on patients showing up and despite all reminder efforts they still don’t show. They aren’t penalized but provider is. Inappropriate patients that should be discharged are shuffled from provider to provider when they don’t get the drugs they want. Patient satisfaction is priority over what is clinically appropriate for patient Providers are expected to do most of their own clerical work - patient reminders, updating addresses, firing patients (despite job aid stating it’s supervisor job to notify patients they’re fired) Multiple programs required for patient tracking and charting.

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