Very challenging - Therapist Brave Health Employee Review

2.0
25 Jan 2025
Recommend
CEO approval
Business outlook

Pros

4 weeks paid vacation, plus paid floating holidays, plus paid sick days; medical benefits and insurance benefits; $250 reimbursement for job-related needs/expenses; 401K plan.

Cons

You get paid sick days but you have to give 2 weeks advance notice (which is understandable); but if you have to take an emergency day or time off, be prepared to get an almost threatening email (and it goes out to everyone!), about taking that emergency day off, instead of getting a call of concern to find out what happened. For a therapeutic agency, their management team needs to take a course in effective, productive and kind communication. Seriously. Management doesn't care about burnout from scheduling you with 40 clients per week, back-to-back, every hour on the hour; and if your client doesn't show up or cancels last minute, then your metrics are affected and you can find yourself getting a PIP (performance improvement plan) because you are held responsible for clients not showing up, and you will lose your job if your clients continue to not show up, cancel, etc. As a relatively new start-up of over 6 years, there is constant change with insufficient training (or one-on-one training). Upper management DOES NOT LISTEN to the concerns of their therapists (it feels like most of the time), they just push back at you. Lower management is sympathetic, but really can't effect change or concerns. Company meetings have to do with numbers. They don't address the needs and concerns of the therapists: burn out, and unrealistic expectations. Upper management is quick to criticize and slow to praise. They want you to get additional licenses, certifications, and run groups, but your salary does not change (you may get a one-time bonus, while the company gets continuous additional income from you and your additional services).

Explore other reviews about Brave Health

5.0
30 Sept 2024
Recommend
CEO approval
Business outlook

Pros

good work, great pay, good benefits

Cons

too many hours a day for clients and no time for notes.

1
1.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Commute time for remote work “Job aids” for everything Training staff is very helpful

Cons

Promised 4 day weeks after 90 days then told if you don’t meet production you can’t get it. Productivity depends on patients showing up and despite all reminder efforts they still don’t show. They aren’t penalized but provider is. Inappropriate patients that should be discharged are shuffled from provider to provider when they don’t get the drugs they want. Patient satisfaction is priority over what is clinically appropriate for patient Providers are expected to do most of their own clerical work - patient reminders, updating addresses, firing patients (despite job aid stating it’s supervisor job to notify patients they’re fired) Multiple programs required for patient tracking and charting.

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