Don’t look at old reviews, this company is a nightmare!!! - Psychiatric Nurse Practitioner Brave Health Employee Review

1.0
10 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Remote/ Work from home position

Cons

Total bait and switch, run as far as you can from these liars, unless you want to be the provider, secretary, MA, scheduler and more! They harass you. Expect you to shut up and take their abuse. They will put your license at risk. They silence you on chats, don’t ask for feedback ever or at meetings, they belittle you, they threaten you with PIPs and trainings when your caseload isn’t full, there’s little to no support, the patients complain and file grievances and nothing changes. They call themselves a community mental health clinic that doesn’t even answer the phone or have case managers to connect these high acuity patients to resources. YOU are expected to google the resources, you are expected to do online trainings, you are expected to chase after staff, you are expected to send for secondary reviews that are patients who clearly aren’t appropriate for Telehealth. But since Brave is so desperate for money, they admit everyone, why? Because they are going downhill quickly! Run! All providers are leaving and there is a high turnover rate of therapists! Working here is a huge mistake!!! Providers have opened a separate chat where we speak and unite because Brave has silenced us, harassed us and uses threatening and demeaning language with us. Medicaid and Medicare should really look into Braves practices. They also are a heavy “eval only” company because they advertise that they prescribe controlled substances, but fail to mention to patients that they can only fill 1 if they aren’t on any other controlled substance, so patients cuss and are upset and tell them we waste their time. Don’t even think about doing the right thing and cancelling the appt, because they will threaten you with your job. Complete the appts just so they can bill the insurance companies, even once, knowing the patient is not a candidate for admission. The practices here are terrible for providers and patients.

Explore other reviews about Brave Health

5.0
30 Sept 2024
Recommend
CEO approval
Business outlook

Pros

good work, great pay, good benefits

Cons

too many hours a day for clients and no time for notes.

1
1.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Commute time for remote work “Job aids” for everything Training staff is very helpful

Cons

Promised 4 day weeks after 90 days then told if you don’t meet production you can’t get it. Productivity depends on patients showing up and despite all reminder efforts they still don’t show. They aren’t penalized but provider is. Inappropriate patients that should be discharged are shuffled from provider to provider when they don’t get the drugs they want. Patient satisfaction is priority over what is clinically appropriate for patient Providers are expected to do most of their own clerical work - patient reminders, updating addresses, firing patients (despite job aid stating it’s supervisor job to notify patients they’re fired) Multiple programs required for patient tracking and charting.

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