It's not the best but one of the better companies out there - Manager Braze Employee Review

4.0
7 Jan 2024
Recommend
CEO approval
Business outlook

Pros

- benefits have improved overtime e.g. medical and insurance really have improved - great colleagues - product is really one of the best and easy - nice office and great parties and celebration - good work life balance (depends on which dept you're and how stretched or lean is the team) - you really learn a lot. It's a premium product so foundation wise, you're learning all the necessary skills. Generally helpful colleagues and team members - career progression - at least you can switch departments within Braze.

Cons

- Lunch credits is not cut down to in-office lunches once a week. If you talk about sustainability, credits it's gonna make more sense. Sometimes food wastage. - salary and compensation from IC to manager so far has been severely far from industry benchmark, even though addressed it many times - different teams in sales have different "difficulty" of quota to achieve. E.g. AE quota is unrealistic in certain market, BDR quota can be challenging due to market nuance also and relying on AE on deal size for commission - limited career progression, relies on headcount. So be patient or just find other roles if you're desperate - No room for internal negotiation. - overly hiring headcount for other departments that doesn't make sense? E.g. 5 people in HR/People team with no clear understanding of what each role do. All passing inquiries around when all a manager needs is to solve a problem asap regarding people.

Explore other reviews about Braze

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, smart people, interesting work

Cons

No major cons to speak of

2.0
12 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Braze has a good product. Comp is average to slightly below average for the industry. A lot of smart people pass through the doors of Braze. Most of them don't last long.

Cons

Product: Between legacy tech companies moving into customer engagement and smaller startups with similar / cheaper products, Braze's future looks pretty bleak. Equity: Braze's stock price has been in free fall for more than a year and is still overvalued at $20. Your equity might be worthless by the time you vest. Career growth: Internal promotions are few and far between and are never based on quality of work or merit. More often than not, people with no understanding of the product or industry are hired to manage long-tenured experts who didn't need managing in the first place. Culture: High achieving, competent people at Braze are seen as a threat to leadership. They eventually get fed up and leave because they can't get promoted or are forced to answer to managers that were hired over them for jobs they deserved. When they leave, they take their expertise to competitors or other industries and 3 or 4 people are usually needed to do the work they leave behind. Leadership: Braze churns through VPs + middle management at an alarming clip. Great leaders quit because they're not prepared for the micromanagement they endure and can't actually get anything done. The ones that seem to stick were only hired because they worked at Zendesk w/ the CBO or at Salesforce with someone in the Sales org. Not because they have relevant management experience, understand strategy, or the product.

6
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