3.0
30 Jan 2017
Current employee, less than 1 year
Westminster, CO
Recommend
CEO approval
Business outlook
Pros
Being able to make your own schedule is definitely a pro there are some guidelines but this makes for a very flexible job like no other I've ever had. Another pro is the upbeat environment most everyone is happy with what they are doing and there's not a lot of drama like in other call centers.
Cons
Being a collections position it can be tough at times to stay focused when customer contact is low. Coming from a mainly customer service and sales background I found it can be tough at times spending several hours dialing numbers and leaving voice mails. Some of the management tend to be abrasive at times and a few in specific play favorites with employees.