Horrible Training and Management - Customer Service Representative Bread Financial Employee Review

1.0
8 Feb 2018
Recommend
CEO approval
Business outlook

Pros

Decent pay for a call center

Cons

Horrible training. Ridiculous 100% Attendance Policy. Employees can request to end their shifts early EVERYDAY. Dealing with entitled customers who don't pay their bills and scream at you until you waive the late fees.

Explore other reviews about Bread Financial

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

Supportive managers, strong training programs, and opportunities to learn new skills.

Cons

The workload can occasionally become demanding during busy periods.

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Supportive leadership, collaborative teammates, and plenty of opportunities for professional development. Management genuinely values employee feedback and recognizes achievements regularly.

Cons

As the company grows, some internal processes are still evolving and can occasionally create minor delays.

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