Alliance deeply cares about their employees - Customer Care (On the Phones) Bread Financial Employee Review

5.0
14 Feb 2013
Recommend
CEO approval
Business outlook

Pros

5 in 5! Know more, sell more, care more! Benefits, salary, incentives (bonuses and gifts), supervisors/ management, and the ability to move up quick if you work hard. Work/Life balance is encouraged.

Cons

Work/ Life balance is hard to do if you work 12:30 - 9pm (what everyone starts out at in customer care) because it seems like your whole day is at work. Long days if you are on the phones. Can be difficult if you are a people pleaser and "take on other people's problems" Not everyone that calls will be happy.

Explore other reviews about Bread Financial

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

Supportive managers, strong training programs, and opportunities to learn new skills.

Cons

The workload can occasionally become demanding during busy periods.

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Supportive leadership, collaborative teammates, and plenty of opportunities for professional development. Management genuinely values employee feedback and recognizes achievements regularly.

Cons

As the company grows, some internal processes are still evolving and can occasionally create minor delays.

See reviews by: Helpful|Rating|Date|All