Extremely supportive and caring company - exciting to work for! - Customer Success Manager BridgeU Employee Review

5.0
19 July 2019
Recommend
CEO approval
Business outlook

Pros

As a member of Customer Success team of Hong Kong office, I've been surrounded with amazing colleagues and received extremely warm welcome and support since my very first day. I'm grateful for so much time and effort that is invested for new employees. I've been very lucky to work with group of friendly, talented and bright individuals fully dedicated to the company vision and mission. The team is not only enjoying working together but also love to spend time together outside of office hours. The managers are very attentive and supportive, always making sure that people are feeling motivated and comfortable. It's been a great experience working alongside London team, everyone in the company is trying their best to keep each other in the loop and overcoming challenges together. I'd definitely recommend BridgeU to anyone who is looking for highly interesting job within Education Technology space - you can expect working with interesting clients across APAC region, supportive, friendly and fun team and great managers!

Cons

There are usual challenges common for fast growing company but everything is managed in the best possible way.

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BridgeU Response
6y
Thanks so much for your review - we’re really pleased you feel the team have been supportive and that you feel supported by managers as well. We agree that our people are the most important asset - friendly, talented, and bright is how we’d describe the team. We’re very proud of our team culture and team spirit. Thanks for your feedback and if you’ve any more advice for how we can continue to improve, please get in touch directly.

Explore other reviews about BridgeU

1.0
13 June 2025
Recommend
CEO approval
Business outlook

Pros

In its current guise, nothing.

Cons

During my time at BridgeU I have seen: - Most senior technical staff leave, averaging 1 per month. - Leadership U-turns are a regular occurrence. - A team sore from redundancies only to be met with more redundancies the next year. - A legacy application where trying to make any kind of change feels like herding cats. - An acquisition where most of what remained of the tech team was laid off despite reassurances that there would be long term engineering effort in the UK. On the acquisition... upon announcement we were informed that a strategic review was underway. This is code for "We're making redundancies". Our first meeting with the new CEO was a spectacle where he bragged about his business acumen. Shared how he had declined to buy a Ferrari so he could buy BU and complained that most of his new minions had their cameras off. Additionally, the current CEO spent 5 minutes sucking up to his new boss about how great the acquisition process was, especially since the new boss had just had a baby. Those of us who were worried about feeding our own children didn't appreciate it. Due to the political situation in the US and the recent announcements regarding immigration in the UK, this business probably has a limited lifespan. To my former colleagues in all areas of the business, get out as soon as you can.

5
4.0
3 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Amazing culture, considerate, inclusive, kind, everything I thought didn't exist anymore in the corporate world.

Cons

Just a bad product with a lack of innovation due to limited funds I believe. I think the company was actually bought out after I left as it was really struggling. A shame as such brilliant people within the team.

1
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