Don't put your eggs in one basket - Technology Support Specialist Bridgenext Employee Review

3.0
6 Feb 2023
Recommend
CEO approval
Business outlook

Pros

The local staff members are like family. Great management at local-level only. Lots of moving parts, but local management was key in making sure everything worked in efficient manner.

Cons

But none of that mattered when the company lost a contract. Losing that contract meant shutting down our location and thus everyone losing their jobs.

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Bridgenext Response
3y
Thank you for your feedback. The client referenced is a long-standing client with many years of partnership which continues today. Over the last year, our mix of services there shifted toward an emphasis on professional services vs. IT product procurement. Unfortunately, the facility and team in question was focused on warehousing and distribution of IT products. The decision to close the location was a difficult one as it affected valued associates in that area. Emtec provided assistance to those impacted with career placement and resume services. We value your tenure here and wish you all the best in your future endeavors.

Explore other reviews about Bridgenext

5.0
28 Dec 2025
Recommend
CEO approval
Business outlook

Pros

I love the people I work with. I’m constantly learning with every project, and I feel appreciated for my skills and talents. My boss is awesome and gives me a lot of freedom. He's friendly, open, honest, and a great mentor. I think he believes in my abilities more than I sometimes do, which pushes me to take on challenges that help me grow and be a valuable asset to the company. Our team is made up of generally happy people, which makes even the tough jobs feel manageable. I’ve also never worked on a brand I wasn’t excited about, which keeps the work feeling meaningful and fun.

Cons

- The emphasis on time tracking/timesheets creates constant stress around balancing billability and over-logging hours. - My role and responsibilities have grown but my compensation hasn't changed much over the last several years. - No bonuses.

2.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay, good people, and remote company.

Cons

Layoffs about every 3 months. Leadership doesn’t disclose. You’ll be looking to reach out to someone about a project and find out they’re not even there anymore. Leadership and management provide little to no training/information yet expect you to perform as if you did. It’s actually very strange. Promotions only given to offshore team members. No culture - the culture is getting the company more money. Poor change management process, yet lots of changes.

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