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Bridgewater Bank

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A job that will haunt me - Customer Experience Specialist Bridgewater Bank Employee Review

1.0
7 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Decent benefits and parent company AMA treats the staff well.

Cons

Inept leadership, discriminatory behaviour, inaccurate numbers and procedures (for a bank, that is inexcusable), gross favouritism and a boss who expects you to be professional when he will show up to every meeting without an agenda and is typically late. Staff shortages abound with burnout being a real concern. The biggest issue is the mistreatment of staff. Gaslighting is a prominent tactic and you had better hope you are aligned with the leader or your time at the bank will be rocky. I never felt like I was treated like family and was eager to leave as soon as possible( from the bank’s side and not from AMA). No growth opportunities due to questionable staff modelling and work distribution.

Explore other reviews about Bridgewater Bank

5.0
8 Mar 2024
Recommend
CEO approval
Business outlook

Pros

The culture is fantastic. The C-suite people actually know and care about the new hire that's a teller. Great mentoring program as well.

Cons

Genuinely can't think of one. If I didn't switch fields I would have stayed at this bank forever.

4.0
17 June 2016
Recommend
CEO approval
Business outlook

Pros

The company was easy to work for and the size was small enough to get involved at all levels

Cons

Technology and product offering was out of date

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