Corporate office vs. The franchisee experience - Corporate Office Employee BrightStar Care Employee Review

1.0
4 Dec 2013
Recommend
CEO approval
Business outlook

Pros

There are some good franchises out there.

Cons

Well there are many... The turnover in corporate is extremely high. I've never experienced anything like their revolving door of people leaving once they learn the truth about the company and the founder's empty promises and misdeeds towards their franchisees as well as the employee base. It's all been about greed to them. They just sold the Co. for a very large sum and I hope for those employees and franchisees that the difficult road is behind them. We will see over time if people either continue to leave or stay because they are being treated with dignity and respect.

Explore other reviews about BrightStar Care

5.0
17 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Clinical leadership provided excellent mentorship and was highly accessible for questions. Management did a great job of keeping commute times in mind when scheduling visits. Territories were well-defined and organized, which made daily planning much easier,

Cons

As with any home health role, there were occasional logistical issues or days when one wanted to dive under the covers, but the leadership team was supportive.

1.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid schedule and flexible corporate jobs.

Cons

The company transitioned from ownership to VC. The new CTO and SVP have been there 6 months to a year and are not ethical leaders. Tenured employees are being told that they have no worth and their work so far was useless and not industry standard. The approach has been to bully employees into submission or into leaving the company. There is no guidelines on what the expectation is just keep being told we are not what they are looking for. Seems like they want to eliminate existing people and bring in their own even though existing employees are experienced and capable. The SVP in charge knows nothing about product or Healthcare and is more of a process champion. However he decides who stays and who goes and just keeps everyone in constant fear.

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