Pros
Brightree is the "market leader" in the space it serves. You have many software companies that sell products and services into "corporate america" and fight and fight for sales to AT&T, General Motors, Boeing, etc. and it's tough -- very competitive. I've worked for software companies like that, even through the "dot com" era where it was like you coud sell anything to anyone. Brightree sells a vastly superior product into a very specific market sector-- the community that serves home care and home medical equipment providers. But for that sector -- the comapny has the MOST EXCELLENT product and service in the industry. The leadership took the best of software technnology and a fantastic business model (SaaS, or Software as a Service) and built a superior product to anyone else in the market place. So that makes it a very exciting place to work -- you are at the "TOP" in terms of resources and services and support that you can offer to the customers-- and the customers are caring people who have businesses that help people -- so not only is it an exciting place to work, but we are "helping people." Our customers serve medicare patients, prosthetic device patients like veterans who come back from war, diabetics, kids and adults who need special wheelchairs-- it's very important work. And our company helps those companies who help all those people. For all these reasons It's quite litterally the best and most rewarding job i've ever had.
Cons
Notice I checked "work life balance" as not the best-- that's becuse there is just so much work to do and it's extremely fullfilling and rewarding and there is lots to be done. We have 1900 customers and somtimes we have 30 or 40 or 50 new customers sign up for the service in a month. So we need to take care of those existing customers AND get the new ones on the service. There is TON's of work to be done. The days are long but it's so hard to find a job where you can 'make a difference" and we are doing that.
