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Brightview Senior Living

Engaged employer

The incredible housekeepers - Housekeeping Brightview Senior Living Employee Review

1.0
17 Dec 2025
Recommend
CEO approval
Business outlook

Pros

The place is beautiful near hiking trails. The staff are amazing and the residence are amazing.

Cons

I was a former employee at Brightview living center at the Tarrytown location. This only applies for housekeeping position. If you were going to apply for housekeeping, just know that this job will maximize every effort out of you. The pay doesn’t match with all the task you have to do. If someone calls out and they’re short on housekeeping staff, which has been like this for the last two years you have to pick up the extra work of that person that called out that includes doing their rooms and any of their common areas. The rooms are split between you and the housekeepers which are 4 housekeepers in this location. You get a max of 5-6 rooms daily including all of your other task which you don’t get compensated for that. Some of the task they don’t add into the job description so I’ll be happy to add everything that you guys didn’t see on that description. Laundry that includes washing folding and putting back the towels on the floor you belong. There are four floors. The floor that corresponds to you is what you’re gonna be doing daily task on that floor. Leaf blower, taking out trash from outside, sometimes operating the compactor trash if you’re experience they will use you and no compensation! They’ll ask for you to do inventory which that task corresponds to a maintenance. On some occasions you’ll be moving furniture and even moving a bed but your boss will tell you it’s temporary but secretly it’ll become a norm into your schedule. Change light bulbs sometimes fix a toilet that clog or a sink. Sometimes make a key, polish furniture, paint a room or remove a stain from a carpet. The list can go on but all those things I mention for $19.75-20.75 not enough pay. Also if you call out for any reason the company have to automatically use your PTO! and when you want to call out you have to go to this app called Inovalon and when you’re requesting time off you have to put it in one month advance to get it approve.

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Brightview Senior Living Response
6mo
Thank you for sharing your experience. We’re glad to hear you enjoyed the residents, your coworkers, and the community. We understand that housekeeping roles can be physically demanding, and we appreciate your feedback regarding workload, communication, and staffing. Compensation is regularly reviewed and aligned with industry standards, and responsibilities may vary based on operational needs. We remain focused on supporting our teams and maintaining clear expectations. If you would like to discuss your experience further, you’re welcome to contact Vicki White, Director of Employee Relations, at (410) 962-0595. We appreciate you taking the time to share your perspective.

Explore other reviews about Brightview Senior Living

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

I am retired from a career in programs at a non profit human services organization and working part-time at Brightview Senior Living has given me the opportunity to continue to use my skills and experience plus find purpose and engagement in my retirement years. The work is so rewarding! I am able to develop meaningful relationships with the residents and the work environment fosters positive team collaboration with fellow co-workers.

Cons

There are no cons for me.

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Brightview Senior Living Response
6d
Thank you for your thoughtful review and for being part of the Brightview family for more than 10 years! We're honored that Brightview has provided you with an opportunity to continue making a meaningful impact in retirement. It's so wonderful to hear that you've built strong relationships with residents and enjoy collaborating with your fellow associates. Thank you for your kind words and encouragement. We truly appreciate all that you do!
4.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

Easy Communication Good Teamwork Paid Monthly Training

Cons

Understaffed at times Having to work beyond the closing/end of shift time often

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Brightview Senior Living Response
6d
Thank you for sharing your feedback and for being part of the Brightview family. We're so glad to hear you value the teamwork, communication, and monthly training opportunities. We also appreciate your comments about staffing and occasionally working beyond scheduled shifts. Your feedback is important and helps us continue improving the experience for our associates. Thank you for everything you do for our residents and team!
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