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Thank you for taking the time to share your experience with us. We’re so glad to hear that you feel supported by your coworkers and that our focus on resident care and respect is coming through in your day-to-day work. Creating a positive, team-oriented environment is incredibly important to us.
We also appreciate your honest feedback around scheduling and staffing. We know how much that can impact your experience on the floor, and we’re continuing to look for ways to strengthen coverage and communication to better support our teams.
Your advice about listening and improving is heard, and feedback like yours helps us keep moving in the right direction. If you’d like to share more, we encourage you to reach out to Vicki White, Director of Employee Relations, at (410) 962-0595.