Brinks Life - Sr. Manager It Service Management Brink's, Incorporated Employee Review

Team is great. Everyone helps each other. Opportunity to bring up your own ideas and work on your projects.

Management and process changes a lot

The job is easy and we’re closed if the banks are closed, the insurance benefits aren’t bad either

Management is a nightmare, they will throw you under the bus at a moments notice. They tell you to do things against company policy and when they’re caught you get into trouble for it. HR? A joke, I’ve gotten verbal threats of bodily harm from my supervisor for small mistakes that I end up fixing because she can’t be bothered to do her job and HR will not email me back. I’ve tried going to the branch manager and he just makes excuses for her. We have 10 hour days 5 days a week because she refuses to do her job so we have to pick up the slack. We also only have 6 people doing the work of 10 on a daily basis because they’re cheap and won’t get more equipment and hire more people.