Don't trust anything they say! - Anonymous employee Buildertrend Employee Review

1.0
21 Nov 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of the teams have a good culture at the individual level. The insurance benefits are actually decent. Work-life balance can be good in some teams, non-existent in others.

Cons

Do not believe anything they tell you. They tell you they have a great culture, in reality it is a cult that does not permit outsiders. They tell you they have company values like "be a good human". In reality, the "be a good human" is optional if you've been at Buildertrend longer than 5 years. They gutted 150+ people overnight on a Monday right before the holidays, and despite what they will say in response to this, it wasn't carefully considered. If you look at those laid off, they were either former CoConstruct, hired in 2022, or had a salary above a certain cutoff. They didn't "carefully consider" anything other than laying off hard workers that just happened to be outside of Nebraska that made reasonable wages. They will claim they "focus on the customer". However, they do not listen to customers, they just assign work that random product people think is what customers want. In reality, customers continue to abandon the product because nothing they request is added. They'll tell you to "embrace the pace". The reality is you'll be expected to be a ticket taker/closer. It doesn't matter if you create numerous bugs, just so long as you look like you're completing work. The culture is built around a cult and alcoholism. This isn't an exaggeration, this is pure reality that even long-term employees will tell you. Their town hall meetings are very much the executives clapping themselves on the back with a rousing cult leader speech from the CEO. Afterwards, they'll provide you with all the beer you can drink in the hopes you'll drown your sorrows from being overworked and underappreciated. Every once in a while they'll even provide a pizza party to show their appreciation. Unfortunately, that appreciation doesn't come in the form of pay raises, bonuses, or any other tangible benefits. No doubt some HR person will try and counter everything posted here. Just remember, their job is to protect the company, and that includes lies to save face. If you're thinking of applying here, reach out to the former employees and get their opinion.

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Buildertrend Response
2y
Thanks a lot for sharing your thoughts with us. We're truly sorry to hear that your time at Buildertrend didn't meet your expectations, and we want you to know your feedback is taken seriously. Your perspective on the company culture and recent layoffs is necessary for us to understand the areas that need improvement. It's disappointing to hear about the gap between stated values and your experience, and I want to let you know that this isn't something we take lightly. We hear your concerns about product development, customer feedback, and the work environment. Your feedback about the leadership and suggestions for improvement are noted, and it's something we'll reflect on as we continue to evolve. We genuinely appreciate your honesty and wish you all the success in the future. If there's anything specific you'd like to share or discuss further, you can message us at people@buildertrend.com.

Explore other reviews about Buildertrend

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

This department is great. Everyone I work with is knowledgeable and self-sufficient. We are trusted to get our work done and there is a lot of flexibility. Pay is decent. I have had some bad jobs in accounting/finance and this is probably my favorite job I have had.

Cons

Other departments seem to have their own issues. We are siloed from those issues so I can't speak to them.

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Buildertrend Response
2w
Thank you for your terrific review! We're thrilled to learn this is your favorite job you've ever had. We work to create a culture where everyone can be who they are and love what they do. We'd love to learn more about your experience. If you have additional feedback, please email us at talent@buildertrend.com
1.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

None, a bunch of frat bros who put you down any chance they get.

Cons

I worked here for over two years, and it was a frustrating and, at times, uncomfortable professional experience. I often felt that my contributions were overlooked, and it was difficult to feel fully respected or included in conversations and decision-making. The workplace culture was one of the biggest challenges. I regularly observed gossip and unprofessional communication, and advancement did not appear to follow a clear, performance-based structure. From what I experienced, promotions seemed more closely tied to internal relationships than to measurable results, which made growth feel uncertain and inconsistent. There were also moments that I found inappropriate in a professional setting. I personally overheard a manager make a comment about wanting someone on a team based on appearance, which raised concerns for me about workplace standards. In addition, repeated day-to-day interactions sometimes felt dismissive or discouraging, and over time that created a work environment that was difficult to feel comfortable in. Leadership often felt disconnected from the day-to-day employee experience, and expectations around performance and quotas were, in my experience, difficult to meet in a sustainable way. This added pressure without a clear sense of support or alignment. This reflects my personal experience, but I would strongly encourage anyone considering a role here to ask detailed questions about team culture, communication style, and growth opportunities to determine if it aligns with what they’re looking for.

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Buildertrend Response
1mo
Thank you for taking the time to share your honest feedback. We're sorry to learn your time with Buildertrend wasn't a happy one. We're committed to creating a welcoming workplace where everyone feels respected so we'd love to learn more about your experience. Please email us at talent@buildertrend.com if you'd like to share more.
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