Technical Support Analyst / Customer Support Specialist - Anonymous employee Bullhorn Employee Review

3.0
11 May 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits. Health, dental, and vision is very good and doesn't cost much. This could be an awesome company to work for, but unfortunately the starting path of T1 isn't what it used to be. Hopefully that changes.

Cons

Leadership here doesn't listen much to T1 advice. Expect a lot of rough patches that last a long time. Most of what makes this position bad could be easily resolved, but it looks better on a report that we do a lot of work with less than the required amount of people. The pay should be higher for this position because the quarterly bonuses have become very hard to obtain due to always being understaffed. When things get crazy, the buck tends to get passed down to support for us to do the legwork. You will be asked to do more and more and given less time to do it. Unfortunately they don't staff up until they've pressed the limits of support to the maximum and people start quitting. Although they "promote from within" you won't get a promotion unless you find a clique. Work ethic doesn't help promotions here so you'll want to be socially outgoing and go to after-work events. If you have any interest in a career here, never bring up anything negative to leadership. Once you do that, you're pretty much tainted.

Explore other reviews about Bullhorn

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

-Brand is well-known, Bullhorn has established their position in the market, navigated numerous highs and lows through the years, and remains at the top -Constantly evolves with the industry, feels like the business strategy is ahead of the curve and not behind the curve -Dynamic and innovative, I learn new things constantly and I am rarely bored here -Consistently promotes from within and encourages career growth via ad-hoc opportunities and stretch projects, invests in talent via leadership programs -Culture of excellence, attracts high-achievers, high standards are balanced with the flexibility of a remote-first environment and trust, leaders treat you like adults and empower you to manage your own time and work -The core values are aligned with my personal values, and employees actually live them (leadership included) -The people are the best: Agile, collaborative, smart, innovative, and they CARE about each other, about the work, and about the industry; global workforce offers incredible opportunities to learn about and work with other people toward a common goal

Cons

-Bullhorn changes and evolves with the industry, which sometimes causes shifts in projects, priorities, and teams. If you don't like change and/or can't connect your day-to-day work to the bigger picture strategy of a company and pivot accordingly, this isn't the place for you. The expectations and pace aren't for everybody (but 10/10 would recommend to the right person).

avatar
Bullhorn Response
1w
This is a really terrific review, and is one of the accurate portrayals of our company. For all the PROS, the cons are real - we move quickly, and a certain type of talent thrives here. I hope you continue to love it and feel energized by where we are going - if not, you know where to find me!! - Kelley Morse, CPO
5.0
4 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Approachable leadership that leads by example Excellent managers Top notch culture and people Flexible and remote work options Great work/life balance Unlimited PTO Solid health benefits + 401K Mentorship program Always evolving - keeps you on your toes Constant learning opportunities

Cons

Always evolving can also be a con - while I personally thrive in this setting, the constant change can (and has been) not ideal for some, especially in the last few years.

1
avatar
Bullhorn Response
1w
This is an incredibly thoughtful review. What sticks with me is the part on seasons and living through each of them. Getting through winter makes the summer feel just that much better, and while you're toughing it out, the relationships only deepen in times of challenge. It's a really good analogy. Thanks for giving me a few to mull on this morning. Hope you continue to love it here, thrive here through all the seasons ahead! - Kelley Morse, CPO
See reviews by: Helpful|Rating|Date|All