Bullhorn Leadership No Longer Follows Core Values - Senior Trainer Bullhorn Employee Review

2.0
17 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Remote-First Environment Unlimited PTO Decent Healthcare Options 401k Options Collaborative Teams: Despite leadership challenges, many of the team members are supportive and collaborative, making day-to-day work enjoyable.

Cons

Bullhorn used to be a place where core values like collaboration, integrity, and employee support were at the forefront. Unfortunately, that is no longer the case. Leadership now openly dismisses feedback, with some leaders (COO & CPO) telling employees who express concerns that they can "find somewhere else to work." This approach creates a toxic environment where feedback is not welcomed, and employees feel unsupported. Leadership and HR are fully aware of these issues, yet they continue to justify them in their responses to negative Glassdoor reviews, which is disappointing. They promote an open-door policy and even include a Energy value stating they encourage to provide feedback. Unfortunately when you do so, you will be retaliated against and pushed out of the company, by no longer being added to projects with visibility, being ignored by leadership, or in some cases provided a surprising negative review after years of being a "Role-Model". Another major concern is the placement of leaders who lack the necessary knowledge and skillsets for their roles, but who have been promoted based on personal friendships rather than merit. This has resulted in ineffective decision-making and has further eroded trust within the organization. Employees with the potential to make impactful contributions are overlooked, while unqualified individuals are placed in key roles simply due to their connections. It is possible to reach the $1B goal while still maintaining a positive employee experience, but that requires leadership to genuinely care about their people and not just the bottom line. Customers have also started to notice the increasing turnover, and many are voicing concerns about no longer receiving the incredible customer experience that once set Bullhorn apart.

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Bullhorn Response
1y
Thank you for taking the time to share your experience and feedback. I agree that it's possible to build and grow our company while maintaining our strong, positive employee experience. The leadership teams and I are personally committed to doing so. I also understand that you feel as though your experience here did not reflect that. Both these things can be true and I'm sorry that you left feeling like this. I welcome any employee to have a 1:1 conversation with me so that I can hear their concerns/feedback and show them that I care about their experience with real action. I have taken action many times if I find that an employee or leader here is not living our core values. We don't shy away from addressing things that can be improved. But the same expectation goes back to our employees. If you cannot live our core values, then we're going to have a tough conversation. We're all ears for constructive feedback. And rejecting feedback that is given in a toxic and unproductive manner certainly does not mean we are gaslighting our employees when they speak up. We ask for feedback twice per year through our formal surveys. We read, review and respond in great detail to these results because we care about the health of our culture. We also welcome informal conversations at any time to address things in real time. Unfortunately, I don’t recall having the opportunity to speak to you about your frustrations. Our belief is that employees should be fulfilled & excited in their roles, and when an employee isn't happy, doesn't like or agree with a change that is occurring, or finds the level of stress to be too much, that they should look for a new job. We do all we can to help solve challenges and don’t shy away from fixing things that are broken. But there are also times where it is perfectly okay to acknowledge that the fit between an employee and the company doesn't work anymore. I would much rather have that mature conversation, and help an employee transition than I would and try to jam a round peg into a square hole. That benefits no one. Life is much too short to wake up stressed every day and dreading work - there are plenty of great companies out there to work for. Ours is one of them. Maybe not for everyone, and maybe not forever. And that's okay. I hope your next role is a great one for you - should you ever want to talk to discuss your personal experience, you know where to find me! - Kelley Morse, CPO

Explore other reviews about Bullhorn

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

-Brand is well-known, Bullhorn has established their position in the market, navigated numerous highs and lows through the years, and remains at the top -Constantly evolves with the industry, feels like the business strategy is ahead of the curve and not behind the curve -Dynamic and innovative, I learn new things constantly and I am rarely bored here -Consistently promotes from within and encourages career growth via ad-hoc opportunities and stretch projects, invests in talent via leadership programs -Culture of excellence, attracts high-achievers, high standards are balanced with the flexibility of a remote-first environment and trust, leaders treat you like adults and empower you to manage your own time and work -The core values are aligned with my personal values, and employees actually live them (leadership included) -The people are the best: Agile, collaborative, smart, innovative, and they CARE about each other, about the work, and about the industry; global workforce offers incredible opportunities to learn about and work with other people toward a common goal

Cons

-Bullhorn changes and evolves with the industry, which sometimes causes shifts in projects, priorities, and teams. If you don't like change and/or can't connect your day-to-day work to the bigger picture strategy of a company and pivot accordingly, this isn't the place for you. The expectations and pace aren't for everybody (but 10/10 would recommend to the right person).

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Bullhorn Response
1w
This is a really terrific review, and is one of the accurate portrayals of our company. For all the PROS, the cons are real - we move quickly, and a certain type of talent thrives here. I hope you continue to love it and feel energized by where we are going - if not, you know where to find me!! - Kelley Morse, CPO
5.0
4 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Approachable leadership that leads by example Excellent managers Top notch culture and people Flexible and remote work options Great work/life balance Unlimited PTO Solid health benefits + 401K Mentorship program Always evolving - keeps you on your toes Constant learning opportunities

Cons

Always evolving can also be a con - while I personally thrive in this setting, the constant change can (and has been) not ideal for some, especially in the last few years.

1
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Bullhorn Response
1w
This is an incredibly thoughtful review. What sticks with me is the part on seasons and living through each of them. Getting through winter makes the summer feel just that much better, and while you're toughing it out, the relationships only deepen in times of challenge. It's a really good analogy. Thanks for giving me a few to mull on this morning. Hope you continue to love it here, thrive here through all the seasons ahead! - Kelley Morse, CPO
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