Use to be a great place, glory days are gone - Technical Support Supervisor Bullhorn Employee Review

2.0
25 Jan 2025
Recommend
CEO approval
Business outlook

Pros

The tier 1 employees are great

Cons

Low wages, ever changing rules, all perks and swag are gone, no more innovation week. Lack of transparency and commitment to employees. I was at the company for 5+ years and watched it go from a great place that I would recommend, to a hot mess sandwich. Upper leadership forced many people out the door under the guise that you can resign on your own or go on an improvement plan that you couldn’t mess up on once and be fired in a month anyways. I asked for help with my tasks because they were firing and not hiring. They let everyone in talent acquisition go, that’s the part of hr that does the hiring, so we knew we were not getting backfills. My team number and workload doubled in size without any additional leadership support they fired a manager, 2 supervisors and 2 team leads, they only replaced 1 supervisor so we were down 4 leadership positions and had to split their work up. I resigned the next day. 2 weeks later I had colleagues and atleast 6 of my employees that had been there for 1-3 years call me and tell me they were laid off. Stay away, the company has went completely downhill.

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Bullhorn Response
1y
We would acknowledge that there’s been a good deal of change throughout our Support organization as we evolve our business to meet and exceed customers’ expectations - but this is change that is focused on our ability to scale as we grow. If we do not evolve and mature our business processes, everyone loses - our business, our customers, our employees. This provides immense opportunities for our employees to raise the bar and grow with us. Of course, whenever we have leaders leave the organization, it can cause short term disruption while we hire new people and get them onboarded. It sounds there just simply wasn't a good fit anymore with where we were headed, and where you wanted to stay. We wish you the best of luck as you pursue new opportunities that better align to your career goals. - Megan O'Donoghue & Kelley Morse.

Explore other reviews about Bullhorn

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

-Brand is well-known, Bullhorn has established their position in the market, navigated numerous highs and lows through the years, and remains at the top -Constantly evolves with the industry, feels like the business strategy is ahead of the curve and not behind the curve -Dynamic and innovative, I learn new things constantly and I am rarely bored here -Consistently promotes from within and encourages career growth via ad-hoc opportunities and stretch projects, invests in talent via leadership programs -Culture of excellence, attracts high-achievers, high standards are balanced with the flexibility of a remote-first environment and trust, leaders treat you like adults and empower you to manage your own time and work -The core values are aligned with my personal values, and employees actually live them (leadership included) -The people are the best: Agile, collaborative, smart, innovative, and they CARE about each other, about the work, and about the industry; global workforce offers incredible opportunities to learn about and work with other people toward a common goal

Cons

-Bullhorn changes and evolves with the industry, which sometimes causes shifts in projects, priorities, and teams. If you don't like change and/or can't connect your day-to-day work to the bigger picture strategy of a company and pivot accordingly, this isn't the place for you. The expectations and pace aren't for everybody (but 10/10 would recommend to the right person).

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Bullhorn Response
5d
This is a really terrific review, and is one of the accurate portrayals of our company. For all the PROS, the cons are real - we move quickly, and a certain type of talent thrives here. I hope you continue to love it and feel energized by where we are going - if not, you know where to find me!! - Kelley Morse, CPO
5.0
4 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Approachable leadership that leads by example Excellent managers Top notch culture and people Flexible and remote work options Great work/life balance Unlimited PTO Solid health benefits + 401K Mentorship program Always evolving - keeps you on your toes Constant learning opportunities

Cons

Always evolving can also be a con - while I personally thrive in this setting, the constant change can (and has been) not ideal for some, especially in the last few years.

1
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Bullhorn Response
5d
This is an incredibly thoughtful review. What sticks with me is the part on seasons and living through each of them. Getting through winter makes the summer feel just that much better, and while you're toughing it out, the relationships only deepen in times of challenge. It's a really good analogy. Thanks for giving me a few to mull on this morning. Hope you continue to love it here, thrive here through all the seasons ahead! - Kelley Morse, CPO
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