1y
Hello and thank you for taking the time to share your thoughts with us. We're sorry to hear you found your time with us to be less than stellar, though we do want to address your concerns.
While the spa can often be a fast-paced environment, Burke Williams is committed to the highest standards of cleanliness and sanitation. That it is why we have incorporated specialized hepa filters in each of our treatment rooms that cycle air through 9x an hour and have adjusted our schedules to accommodate more time in between each service to be able to address the cleaning needs between services. Most of our therapists have about 10 minutes between appointments, which based on feedback, has been sufficient time to turn over a room between appointments. Thank you again for your valuable feedback.