Okay - Guest Experience Manager Burke Williams Employee Review

Karl Ford is always inviting and kind. Victoria is helpful in encouraging growth as well as making most of the Therapists (over 90 of them) feel safe. Ivy handles difficult situations efficiently and stays on top of the shift flexibility well. Phil has a unique ability to deescalate rising emotions in any situation with anyone.

There never seems to be enough towels. I don't think that's distribution's fault. There never seems be enough budget to keep a majority of equipment in decently functional condition.

Employee massages, limited spa usage.

Poor and sometimes aggressive management.