Poor work life balance - Director Client Operations Businessolver Employee Review

The Client Operations Lead role is overworked and not sustainable. There is a high rate of turnover causing Directors to have to step in and lead clients. Expect to work at least 55-60 hours per week in any operations role. Sometimes 60-70 hours. If you don’t put in the time, your clients will be unhappy which will lead to big decreases in your bonus.