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      remote customer service - Member Advocate Businessolver Employee Review

      4.0
      13 Sept 2024
      Member advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      remote, paid training, good entry level pay, flexible schedule as gig. Working from home is great.

      Cons

      Sometimes training resources could be improved, Member Services is different from the rest of the company and can feel a little second class. You have to work 2 AE seasons in Member Services to even apply for other positions. Sometimes there is no response on applications which is frustrating.

      avatar
      Businessolver Response
      1y
      Thank you for your feedback. Our intent is certainly not to make member services Solvers feel second class; to the contrary, your team is the heart of our organization. If you have specific examples and/or ideas to share, please reach out to me at mklipfel@businessolver.com.

      Explore other reviews about Businessolver

      5.0
      12 May 2026
      Client services
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive team environment with colleagues who are willing to collaborate and help each other succeed

      Cons

      There’s a lot of change as the company evolves, which can be challenging and exciting

      3.0
      16 June 2026
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      great people and great product

      Cons

      work/life balance makes it difficult to keep up.

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