Pros
Pretty decent benefits and generous healthcare. Paid company shut down between Christmas & New Years.
Cons
I worked at Butler/Till for a short time. While I was there, I felt close with my team, but that's about it. Everyone was very friendly but departments are just very segregated there. From the outside, this company seemed amazing; almost too good to be true. It gave the vibe of a "big city agency" but in Rochester, NY. They pride themselves on being an employee-owned, women-led business. Employees with an actual say in how things operate? That's almost unheard of. They really wanted to hear the voices of their employees, and they do listen to your thoughts, concerns, & criticism. I believe an "open communication" and "transparent" workplace was what they wanted from their employee-owners, but that was not always the case in return from upper management. Unfortunately, there is still a C-suite of people who make ALL the decisions at this company. 2023 was a very tough year for so many businesses, and no doubt that B/T also struggled. There were some business changes internally which ultimately led to the layoff of many, many intelligent and hard-working people. I was one of those laid off. This is my own personal experience. I could tell business needs were changing but I was told BY MY DIRECTOR that our jobs were safe. Lies. I was laid off not even 2 weeks later. I was laid off by someone I had never met; some higher up that didn't know me either. I didn't even have a chance to say goodbye to my teammates and I never heard from my manager again (texted and called, no response). My manager was told the night before I was laid off that I was being let go, and never reached out to wish me well or even talk to me, and didn't even tell the other coworkers of my team. I never heard from that director who said jobs were safe either. It was really a slap in the face and made me feel like I didn't matter at all to this company. At the end of the day, let this be a reminder that you are replaceable and this company has no problem doing just that.
Pros
Butler/Till is a strong place to work overall, especially if you value a collaborative culture and being surrounded by smart, supportive people. Anyone who’s worked at a truly toxic job before understands how good it is to work here. The company does a good job fostering a team-first environment where employees feel respected and where leadership genuinely seems to care about people. Other pros- ESOP , immediate 401 k match w/o vesting. Great coworkers, fun “perks” like food and swag. Career growth opportunities and the ability to learn new skills and cross train.
Cons
the company is in a period of rapid growth. While that creates exciting opportunities, it can also lead to some growing pains. Better to work at a company that is expanding than contracting though. That said, the growing pains can make it hard to have a work life balance; which is something the company has historically championed. Processes and structures are still evolving, which can sometimes make things feel a bit unclear or fast-moving. For employees who are comfortable with change and adaptability, it can be energizing—but for others it may feel challenging at times as the organization continues to scale.
Pros
Great coworkers. B-Corp. Employee owned. Good clients. Nice office. Good insurance and 401k match. Kind and approachable CEO.
Cons
Poor compensation compared to similar companies in same industry. Low bonuses. Understaffed. Overprocessed. Significant fear of making mistakes because of "flawless execution" leadership mentality. Senior leadership is out of touch about the actual work and needs of employees. Burnout is common and morale is quite low - especially among front-line workers. Annual engagement survey feedback is often glossed over and no real change is made. Feedback doesn't seem to go anywhere and the response from HR is always "talk to your manager" but managers and directors can't make change happen when it starts at the top of the org. Cross-functional teams often clash when we should all have the same goals.
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