Solid product, company has significant challenges - Director ButterflyMX Employee Review

3.0
28 June 2023
Recommend
CEO approval
Business outlook

Pros

You’ll work with some of the most genuine and engaging people here. They’re smart not only in their respective fields, but also in other areas outside of work — and that diversity of thought is both energizing to work with and contributes to the company’s success. The product is solid and evolving in exciting directions as well, and the combination of SaaS and hardware make for interesting opportunities.

Cons

- Management seems overwhelmed — too many priorities means things don’t get done, and communication about those priorities is muddled so there seems to be lots of wasted effort on projects. - There’s been a fairly high amount of involuntary turnover not related to economic concerns. This begs the question: are the wrong people being hired, or are people not being supported with tools/resources they need to succeed? In addition, there seem to be terminations for very little cause, so your colleagues are here today gone the next, which has had a significant negative impact on company culture.

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ButterflyMX Response
2y
Thank you for your review and for sharing your personal experience with the organization. This is helpful information for us to continuously improve as a business to allow us to provide a best-in-class experience to our employees. We agree that we have outstanding, intelligent, and energizing talent that allows our business to thrive! To address your concerns: Although we are scaling and we’ve got a lot of moving parts, our leaders have clear objectives and do their best to focus their time where it is most needed. In terms of involuntary turnover, we do our best to hire the right talent for our organization and equip them with the tools and resources to succeed in their role. If we run into a situation where an employee is struggling in their role due to performance, we ensure that we’re supporting the employee, setting clear expectations, and giving them the opportunity to improve. We take parting ways with employees very seriously so there we take all factors and perspectives into consideration before making decisions about someone’s employment. Our hope is that everyone on the team succeeds so we do everything we can to enable that.

Explore other reviews about ButterflyMX

5.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Strong product market fit, leadership and culture.

Cons

Becoming process and procedure heavy

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ButterflyMX Response
2d
Thank you for taking the time to leave this review - we value your feedback!
5.0
10 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- A focus on learning and career growth. - Clear expectations. - Personable management and a great sense of community. - Great writing assignments. - Wonderful culture.

Cons

- The workflow was occasionally erratic, with exciting ideas sometimes overtaking tried and true systems. Upon retrospect, this wasn't that big of a deal.

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ButterflyMX Response
6d
Thanks for taking the time to leave us a review. We're so glad your experience at ButterflyMX was a positive one!
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