Terrible IT services in Palo Alto Office - Anonymous employee ByteDance Employee Review

3.0
17 Apr 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Worked in this company over a year, the culture is fine. Is more of Chinese driven culture, majority of the engineering are Chinese. Maybe due to the engineering team in China also Chinese.. Great food for lunch and Dinner.

Cons

IT services in Palo Alto is like hit or miss. New Hire IT Orientation, the IT guy did not prepare anything, we been in the same room for one hour to login to the ByteDance-Guest WiFi, it required a code.. I can''t get the code because the account is not setup. Printer are no where to be found in the WiFi network, you have to beg them for setting up printer! The Internet always go down because it only have one Internet circuit! Get a backup circuit so other people can work! The WiFi sometime will drop, specially when you doing conference call with your laptop.

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ByteDance Response
7y
Thank you very much for your feedback. We will take your feedback into account and our IT team will investigate this issue. We appreciate your help to improve our daily work and experience at ByteDance. If you have any suggestions or additional feedback, please send it to it-feedback@bytedance.com

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