PTO helps, but layoffs and poor CEO creates stress - Operations Coordinator C.H. Robinson Employee Review

2.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Good amount of PTO. Use every bit of it to maintain your sanity. Usually opportunities for OT, since they don't keep staffing ratios to keep up with the volume of work that needs to be taken care of.

Cons

Significant lay offs and restructuring keep people on edge thinking they'll get the boot next. The CEO makes millions, while canceling merit pay increases that get dangled over your head by supervisors all year to meet their benchmarks. Most phone calls are cranky customers looking for late trucks or calling back due to rescheduling out.

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C.H. Robinson Response
2w
We are sorry to hear this. Thank you for sharing your feedback.

Explore other reviews about C.H. Robinson

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

its been amazing, great enviornment

Cons

none, everything has been amazing

2.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Not much that I can think of, would say its decent pay but they move the goal posts on goals every year so once you get comfortable with your goals and achieving your target to them hitting the reset button and back to square one

Cons

The culture has shifted in a very negative direction. Top performers can still feel boxed in by limited growth opportunities, changing expectations, and compensation structures that do not always reflect actual performance. There is a heavy focus on control, office attendance, and short-term metrics, while trust and morale continue to decline. It can feel political, exhausting, and disconnected from the people actually driving results. Very toxic for capacity reps, they do everything wrong and contstantly are the whipping posts for commercial teams who are always in the right

1
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C.H. Robinson Response
2d
Thank you for taking the time to share your thoughts. We value your feedback.
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