employee - Anonymous employee C.H. Robinson Employee Review

1.0
13 Mar 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Send you out to the states to have training on the subject (2 weeks - could have been 1 week) .... give you an adjustable standing desk/ seating desk. Trevor does care for how you are doing -however, he is also stretched thin with work, we had very minimal goal setting meetings. And definitely dont think you'll move up anywhere in at least 3 years (once everyone quits)

Cons

Favoritism at its best!! when you are new, you will not get any dedicated lanes!! "sorry I can't give you this new customer lane because someone just sent a (fake) quote on this lane that was way cheaper than your (actually) quote..." --- anyway you'll only understand this if youve worked in a brokerage. Basically you are required to enhance your relationships with a carrier base --- but how can you build a relationship when there's no business or loads assigned to individual reps? The whole system is corrupt --- The Burnaby branch gets ZERO volume compared to the Toronto branch --- where even BC carriers are assigned and locked under them because "its just systematic" There's one carrier rep that honestly makes it overwhelming to work at... very disrespectful, daily rude comments, and disrespectful to women behind their backs... would be cut from other companies... but this branch accepts it.

Explore other reviews about C.H. Robinson

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

its been amazing, great enviornment

Cons

none, everything has been amazing

2.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Not much that I can think of, would say its decent pay but they move the goal posts on goals every year so once you get comfortable with your goals and achieving your target to them hitting the reset button and back to square one

Cons

The culture has shifted in a very negative direction. Top performers can still feel boxed in by limited growth opportunities, changing expectations, and compensation structures that do not always reflect actual performance. There is a heavy focus on control, office attendance, and short-term metrics, while trust and morale continue to decline. It can feel political, exhausting, and disconnected from the people actually driving results. Very toxic for capacity reps, they do everything wrong and contstantly are the whipping posts for commercial teams who are always in the right

1
avatar
C.H. Robinson Response
15h
Thank you for taking the time to share your thoughts. We value your feedback.
See reviews by: Helpful|Rating|Date|All