Bootstrap - Project Manager C. Wonder Employee Review

Flexibility, comfortable/welcoming environment, easy work.

I can't think of any cons.

Really decent employee discount, cooperative customers, fun storefront and high-tech mobile POS systems that make checking out a TON easier, GREAT pay. The outer values - fun, expression, "affordable" high end - are wonderful and attract a great clientele.

Company has a policy where at least one manager has to be on the floor at all times - meaning several managers are on duty and all have different ways of doing things. Was told several ways to steam shirts by the three MODs and had to change my technique every time a different one was walking the floor. Management is two-faced and dishonest, did not know when I was being commended or if it was sarcastic. Catty is the word, I think. Customers, while usually nice (think rich mom from the Hamptons with her husband on a golfing trip), are demanding - you are expected to follow them around and cater to them, but do not get commission. Was told upon hiring they use a soft sell approach. Over the 3 months I worked there, more emphasis on selling until we were having contests. "Incentives" to sell more were cheapest item in the store. No holiday bonuses. Hours were ALL over the place - one week would have 35, the next 10. They introduced "on call" shifts so I could not have any plans. Small things: stockroom is dangerous. They expect you to climb on the shelves to get to the top. No upward mobility - they hire managers from outside.