No innovation, lack of industry standards, no communication, no company direction - Anonymous employee CAI Employee Review

2.0
12 June 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good Work-Life Balance Relaxed environment Working here isn't that bad unless you actually want to work and succeed in your career (see cons)

Cons

This is a dinosaur company that only serves other dinosaur companies and/or fossils. Any highly positive reviews are either from an earlier point in the companies time or were put there by managers that were told to do so more recently. Over the 4 years I was at this company I've seen nothing but downside. Our glassdoor rating has plummeted, more and more employees are leaving to seek better opportunities, and more work is being outsourced. You cannot build a career here, there is no growth ladder, no way to visualize yourself within the next 2, 4, or 5 years if you decide to stay. Plus because we do not follow any other basic industry practices or use modern technologies. You will be laughed at in other interviews when you describe your experience. There is absolutely no innovation within corporate, and other locations feel like separate companies instead of following after corporates examples. Absolutely no communication on company vision or between teams, employees are left in the dark. The organization is cheap, refuses to invest in its own infrastructure for the products it is desperately trying to sell. Products and services are outdated, no research is being done on what other competing companies are offering. The industry has far outpaced what the company thinks the industry needs. Underpaid. You will be salaried at about 5k to 10k off of industry median rates. Plus no 401k match. Managers lie to the CEO on how a product is performing just so they don't get the blame. There are also a few products that have only cost the company money for years, move on and INNOVATE. Don't just create a product you think the world needs. Solve a problem that exists within the industry. There also is this thought process that upper-level employees think. It's along the lines that we are best at what we do because we are "Computer Aid" and we are a "World Leader". We are far from a world leader, we are a drop in the bucket. Just an old IT company that does not know what it wants to be and refuses to change its thinking. A great example of this is the website design. In 2016 the website looked like it was from 1993 and wasn't updated until 2017. How can you expect to sell products and services to modern companies without even having a modern looking website? Honestly, I see no growth in this company over the next 2, 4, or even 8, years. If you still work there, start looking elsewhere. There are way better opportunities, trust me. If you are a prospective candidate pass on this and move on. All of this piling on top of each other makes your work mundane and meaningless.

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CAI Response
7y
Like the technology field itself, CAI is constantly evolving and is working hard to expand the solutions we offer clients. This year we have invested in building a team of experts to help companies select and implement intelligent automation. Our agile and cloud practice area also is giving employees new ways to contribute their expertise. We aim to create a community in which collaborative peer-to-peer relationships and autonomous teams can develop and grow in a way that builds trust and innovative thinking. We pay close attention to the market and work to give our employees opportunities to deepen their skills and grow in their fields, so they benefit both personally and professionally.

Explore other reviews about CAI

5.0
5 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great people Good benefits Collaborative teams

Cons

Some weekend work is required

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CAI Response
2mo
We appreciate your time at CAI and thank you for leaving us a review! We are so happy to hear about your positive experience you had with CAI and the insight you provided. We wish you the best on the next step of your career journey!
2.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Opportunity to work on interesting, high-impact projects. - Flexible work environment that supports work/life balance. - Many talented and knowledgeable colleagues across the organization.

Cons

- Leadership dynamics can feel misaligned, particularly when less experienced teams are driving decisions that impact more tenured professionals. - Career growth feels unclear and, at times, unattainable without the "right" visibility or relationships. - Cross-functional friction is common, and navigating disagreement does not always feel supported or safe. - Compensation and advancement do not consistently reflect market expectations or individual contributions. - Organizational priorities can feel disconnected from the day-to-day experience of employees.

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CAI Response
1mo
Thank you taking the time to share your thoughts. The level of thought and care behind it reflects someone who is genuinely invested in seeing CAI succeed, and that does not go unnoticed. We're glad to hear that the opportunity to work on meaningful projects, the flexibility of our work environment, and the caliber of your colleagues have been consistent highlights. At the same time, we hear that your broader experience has left you with real concerns, and we take that seriously. We encourage you to connect with our HR team at HCM@cai.io directly to share your thoughts in greater depth. Every perspective from our team members matters, and we are committed to listening. Thank you for your continued dedication to CAI.
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