8 July 2023
CARCHEX Response
2yThank you for your review, we appreciate your feedback.
It is not our intention to micromanage, however at CARCHEX we pride ourselves in coaching our team when we see room for growth and/or improvement. Consistent coaching and training enables our Vehicle Protection Specialists to be as successful as possible in their role (and as a result maximize their earnings).
CARCHEX has been successfully selling vehicle protection plans for over 20 years by focusing on customer experience. While we do have call guides and offer formal training and a CARCHEX University training booklet for support and assistance to maintain consistency, we encourage each Vehicle Protection Specialist to tailor the guidance to their own personal selling style.
At CARCHEX we truly believe that each member of our team has endless talent and potential. In hand with the ongoing support from our management team and the plethora of available learning material we believe we set each Vehicle Protection Specialist up for ultimate success.
We are sorry things did not work out for you at CARCHEX, but we sincerely wish you the best of luck in your next career step.