Good experience, poor support from management - Case Manager CARITAS Employee Review

3.0
2 June 2025
Recommend
CEO approval
Business outlook

Pros

Overall I look back fondly on my time with CARITAS. I learned a lot and love the population that I worked with. It’s a hard job, but can be so rewarding when you are able to watch someone transition from homelessness into stable housing. There’s also a very generous PTO package :)

Cons

Lack of support from management. I’m very self sufficient, but management is chaotic, things change often, and I often felt like I was not valued and my concerns fell on deaf ears.

Explore other reviews about CARITAS

5.0
14 Jan 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

competitive pay, caring work community, excellent reputation in the human services field

Cons

a large organization. Departments tend to be very siloed.

2.0
29 Jan 2024
Recommend
CEO approval
Business outlook

Pros

One of the best parts about working at CARITAS was the participants in the shelter and my coworkers in the shelter side of things, they taught me a lot not only about the homeless population but also about myself.

Cons

Administration does not care for the shelter like they do for the recovery program. That's evident in day-to-day operations. More often than not I would watch a higher up walk through the program side of the building and acknowledge the participants in the recovery program but never say a word to the shelter program. The Healing Place is constantly given better treatment- for example: the food the shelter gets is more often than not the scraps, the donations are not evenly distributed even when they were specifically bought for the shelter, the bathroom the shelter uses is rarely fully operational, and the people in administration pretend to care when they really don't. They just want that salary (oh and the pay could put some of the employees into the shelter.)

2
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