Pros
-Solid perks and benefits including GrubHub+ for free, discounts at various retailers/airlines/hotels, vehicle discount after 6 months that increases with tenure, PTO, Vacation, Birthday Holiday, 401k match that increases with tenure, and more. -Great coworkers and team culture that is fairly consistent across the country... dependent on the department. Market Operations is a hard-working, energetic, supportive, resilient crew. -Entry-level opportunity with major growth potential - a lot of companies say it, but Carvana means it. -Fast paced and high volume allowing you to learn quickly - each day has the same backbone but is never the same. There are always new challenges and initiatives, and with that there's always room to learn and grow.
Cons
-Work-life balance can be tough as you get to salaried roles. Senior Management (not on the frontline) may disagree and discourage additional work at home, but that can be unrealistic with time-sensitive tasks and a controlled but chaotic atmosphere in the office. -Performance is very heavily metrics driven which can be a lot of pressure. It's very rewarding when you're doing well, but can quickly wear you down when you're trying but not hitting goals. -Management inconsistencies - a lot of Team Leads are brand new leaders so they're finding their footing. Territory Managers can be disconnected from real world daily challenges resulting in unrealistic expectations. Some may be supportive and others punitive and impatient. -Each local municipality and state can have wildly different requirements in regards to state inspections, emissions, etc. resulting in the requirement for location-specific processes that need to be created on the ground. This can cause performance gaps with company metrics due to lack of visibility and understanding from senior leadership.