This place sucks!! Don't fall for the facades!! Abandon ship - Customer Advocate CARVANA Employee Review

1.0
5 Nov 2017
Recommend
CEO approval
Business outlook

Pros

Not really any pros to be honest. I'm convinced that all the good reviews that are on here a written by someone at headquarters who does nothing but sit on their gluteus Maximus all day and do nothing since they have no clue what's going on.

Cons

Where do I start???? -No work/life balance. Good luck trying to have a life working here because there is no structure in the schedule. -No diversity at all in upper management positions. -There's a such thing as weekends? - Be ready to drive 400-500 miles a day. -Always be ready to make up for someone else's mistakes and take the blame for everyone's mess ups. -Can't use your PTO when you want. You're told when you can take your own vacations for time that you've earned. -Management rather go out and have drinks and a good time while the real workers literally slave away. **So much more can be said. I'm sure they will have this deleted before the truth about really working here gets out.

Explore other reviews about CARVANA

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

good work balance overall, very active

Cons

alot of walking if you're not into that

2.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

* Corporate roles offer flexibility, and no one micromanages how you structure your 8-hour day. * Good holiday schedule and work-life balance if you’re in the right role.

Cons

No clear vision or long-term strategy for the Safe & Secure department. * Constant reorganizations and changing priorities. * Positions eliminated, reinstated, and eliminated again. * No stability or clear career path. * Lack of structure and accountability. * “Blind leading the blind” culture. * Chronic understaffing. * Employees expected to do the work of two or three people. * No additional compensation for increased workload. * Leadership’s answer to resource constraints is to “be scrappy.” * High levels of burnout. * Extremely low morale. * Significant loss of talent and leadership. * Employees quitting without another job lined up due to poor working conditions. * Operations Center dismantled, relocated, and then effectively rebuilt again with no clear strategic reason. * Experienced employees terminated, only to recreate similar functions later. * Loss of institutional knowledge. * Frequent reactive decisions instead of proactive planning. * Constant uncertainty creates stress and uneasiness. * Lack of confidence in leadership direction. * Heavy workload with limited support. * Minimal investment in retaining top performers. * Environment not conducive to building a long-term career.

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