Don't Be a Richard - Recruiting Coordinator CARVANA Employee Review

2.0
25 June 2019
Recommend
CEO approval
Business outlook

Pros

Carvana has really incredible benefits that truly do improve quality of life. They provide you the opportunity to build relationships that will last a lifetime and I am forever grateful for that.

Cons

One of Carvana's core values is: Don't be a Richard. What does this mean to its employees? This means that it is important that "Carvana conducts their business with a firm commitment to ethics and compliance and treating every customer, employee and stakeholder with the upmost respect. As Carvana continues to build a great company, it’s equally important that they are always acting as a good company." Needless to say, my experience was less than that. Throughout my day to day at Carvana I was never quite sure if I was performing my duties well and on top of that (positive or constructive) feedback directed to my role competencies were far and few between. However, when it came to how I interacted with those in the office they were always quick to jump on their feet to shame and deliver feedback. For the last 6 months of my experience I was victim of shameful feedback that I felt was not appropriate or necessary to improve my day to day tasks. This lead me to not feel like I could be myself or even safe in the office. When I was at my wits end I was advised to reached out to Human Resources to assist me with advice on to conquer this problem, and I requested to be kept anonymous. I requested to be kept anonymous because at this time I was already feeling singled out. I was feeling like I could not be myself in the workplace because of the very personal feedback I was being given by my leadership team. Unfortunately, I was not kept anonymous. This escalated my experience and I quickly realized that reaching out to a team that is put in place to protect their employees and not being protected something that I hope someone never has the opportunity to experience. At that point forward I lost all trust in Carvana's HR team and my leadership team on supporting and protecting me as an employee. ( I mean, why should I?)

Explore other reviews about CARVANA

5.0
13 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Good benefits Pay is good Schedule Awesome management

Cons

Working in all weather conditions.

2.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

* Corporate roles offer flexibility, and no one micromanages how you structure your 8-hour day. * Good holiday schedule and work-life balance if you’re in the right role.

Cons

No clear vision or long-term strategy for the Safe & Secure department. * Constant reorganizations and changing priorities. * Positions eliminated, reinstated, and eliminated again. * No stability or clear career path. * Lack of structure and accountability. * “Blind leading the blind” culture. * Chronic understaffing. * Employees expected to do the work of two or three people. * No additional compensation for increased workload. * Leadership’s answer to resource constraints is to “be scrappy.” * High levels of burnout. * Extremely low morale. * Significant loss of talent and leadership. * Employees quitting without another job lined up due to poor working conditions. * Operations Center dismantled, relocated, and then effectively rebuilt again with no clear strategic reason. * Experienced employees terminated, only to recreate similar functions later. * Loss of institutional knowledge. * Frequent reactive decisions instead of proactive planning. * Constant uncertainty creates stress and uneasiness. * Lack of confidence in leadership direction. * Heavy workload with limited support. * Minimal investment in retaining top performers. * Environment not conducive to building a long-term career.

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