Questionable pay practices and overworked - Therapist CFND Behavioral Health Employee Review

The compensation model is misleading and inconsistent with what was presented as a salaried position. Pay is reduced when client hours aren’t filled due to cancellations, no-shows, or limited referrals, which feels more like an hourly structure than a true salary. The policy for vacation and holiday pay is confusing and results in significantly less paid time off than expected for full-time employees. For example: a vacation day is paid out per the "average" amount of clients you see that day of the week, rather than a full 8 hours as standard. What if I had 12 clients that day? They wont pay 12 hours. Makes no sense and feels like a questionable practice. Workload expectations are high, often exceeding 30 client hours per week in addition to documentation and administrative duties. There is limited support from management and poor communication regarding who to contact for specific concerns. Paid holidays and vacation days are minimal, and the overall environment feels focused on productivity over staff well-being. These factors contribute to high turnover and low morale. Zero recognition for hard work, management acts unprofessional, and you have to pay your own liability insurance, which I had never have to do at a W2 position.