Member services - Member Services CHRISTUS Health Employee Review

1.0
9 Feb 2019
Recommend
CEO approval
Business outlook

Pros

Pay is higher than most customer service call centers.

Cons

It is something different on a daily basis. It’s frustrating to talk to members or doctor offices apologizing every other sentence for an incorrect website, error in payments, or claims processing. There have always been issues but management seems to care less and less now. Nothing is being done. Improperly trained new hires which has resulted in high turnover.

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CHRISTUS Health Response
7y
Hello, thank you for reaching out to us. CHRISTUS takes pride in providing excellent and compassionate care to our patients, as well as providing a healthy workplace. We take concerns about our care very seriously, and encourage for concerns to be reported to a supervisor, next level supervisor, or a member of Human Resources department

Explore other reviews about CHRISTUS Health

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

I love their mission statement, and most employees and leaders uphold to the standards. I really enjoy working here.

Cons

Currently, we get a 2% raise each year.

2.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Make your own schedule Great coworkers

Cons

Low pay for the work they expect to get done. If you are injured on the job, don’t expect time off-none given. They will give you a desk job. Management will hound you to work extra days/nights.

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