CITY being "a family that looks after each other" has felt less and less true every month. The environment has become very competitive due to the focus on aggressive company growth, which makes leaders overly focused on numbers. But when numbers are all you focus on, your employees begin to look like nothing but machines to produce those numbers, and you treat them accordingly. Depending on your position, you will be little more than an easily replaceable drone. Additionally, with under-staffing being a major problem across the DC due to a near company-wide hiring freeze, the remaining staff are being pushed to further and further limits. Every two weeks someone else in a notable position leaves the company seeking better opportunities, and their coworkers are expected to reorganize and quietly pick up the slack. People in less notable positions are leaving before they finish training, sometimes before they can even receive their badges. Lastly, employees are encouraged to make suggestions and bring up problems so they can be resolved. Wonderful in theory. In practice, it's a near-constant uphill battle with office politics to make a meaningful difference. CITY is made up of friends and family members so problem-solving usually means stepping on someone's toes. You'll be reprimanded for not trying to problem solve/make suggestions, but also reprimanded for overstepping boundaries when you do try to problem solve/make suggestions.