Looks great at first, but very messed up company - Manager In Training CITY HOME Employee Review

1.0
7 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Pay is decent for hourly but not worth the workload. Decent benefits. Good for sales associate though. As a warning, do not ever accept MIT position as it actualy henders you.

Cons

Expectation for same pay, more work [needing to be a manager and a sales associate]. Managers at least in my location did not bother to train at all more so your just their extra hand and won't help you unless your friends or it benefits them. Most get into PIP purely for not being able to balance two roles at once. So many policy changes on a monthly basis and unprofessional employees. Many employees will be backstabbers and step on others to get by especially in orlando and near tampa locations.

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CITY HOME Response
1y
Thank you so much for your review and feedback. We truly appreciate it. This is how we get better. We’re happy to say we are working on improving both our MIT & PIP Programs. We’re on it. In order to have the best performing team in the business, we got to have Great Leadership and Great Performance. Happy to say Sales & HR Leadership have this as a top priority this coming year. We would have loved to speak to you in person to help solve the specific situation right away and, maybe, get ideas that you would have like to see us implement for this coming year. We want to make sure we’re taking good care of our amazing team of Associates. Thanks for the feedback again.

Explore other reviews about CITY HOME

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Excellent onboarding process. Was a seamless integration and I am excited to start my work with the company.

Cons

None. All aspects and team members were professional and on task.

1.0
28 Feb 2026
Recommend
CEO approval
Business outlook

Pros

2020 and maybe 21,22 were good after it all went down hill (thanks to AH )

Cons

Everyone is related , friends , family etc. HR is all friends with eveyone there for you cannot be taken serious . So many talented associates leave because they are forced out due to personal preference. Turn over company wide they say is low. However the location I worked in 80 precent of people were 6 month or under ! Yikes !!! Management does not know how to keep and lead their team , instead they micro manage , make up new rules that they do not follow after a few weeks and they always seem stressed. Oh and bonus program is constantly restructured . They present it as new opportunities however it’s really for them to pay less. This company always pays very low percentage and you have to jump through hoops that are on fire to make a bonus. And I wasn’t some employee who worked 6 months and quit. I was someone making 90k yearly for several years. This is just a reality. Higher management needs traning asap. And insurance gets worse every year !

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