It could be worse, but it could be A LOT better. - Showroom Manager CITY HOME Employee Review

2.0
1 Mar 2025
Recommend
CEO approval
Business outlook

Pros

- Decent commissions. - A lot of great people at the showroom level. - Young company that’s continuing to grow.

Cons

-Micromanagement at every corner. Managers required to video record weekly coaching meeting with associates. - Doctors notes required to use sick time, even excused absences will incur a write up. - Not flexible or understanding when it comes to scheduling. Managers instructed to issue write up for tardiness starting at 1 second late. - All of the corporate management is involved with each other. Either through blood or marriage. Too much nepotism and conflict of interest result in putting the wrong people in the wrong place. - Management would rather watch someone fail in the wrong environment than see them thrive in the correct environment. See’s and calls struggling employees as “defects”. -Company will use holidays as one of your two days off. Example- if your normal days off are Monday, Tuesday, for Thanksgiving they’ll make you work Tuesday since the company is closed Thursday. Giving you 2 days instead of what should be 3 days off. This is a poor tactic to avoid paying holiday pay, and results in your holiday not being a holiday at all. - Managers have no real power. Customer care handles all customer related issues after delivery, and managers are powerless to overturn their poor decisions resulting in angry customers and poor business practices. - The company will protect poor performers IF they check DEI checkboxes. Straight White Men will be hung out to dry, but those who meet the DEI initiatives will be protected even if they lack the skills to adequately perform in their role.

Explore other reviews about CITY HOME

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Excellent onboarding process. Was a seamless integration and I am excited to start my work with the company.

Cons

None. All aspects and team members were professional and on task.

1.0
28 Feb 2026
Recommend
CEO approval
Business outlook

Pros

2020 and maybe 21,22 were good after it all went down hill (thanks to AH )

Cons

Everyone is related , friends , family etc. HR is all friends with eveyone there for you cannot be taken serious . So many talented associates leave because they are forced out due to personal preference. Turn over company wide they say is low. However the location I worked in 80 precent of people were 6 month or under ! Yikes !!! Management does not know how to keep and lead their team , instead they micro manage , make up new rules that they do not follow after a few weeks and they always seem stressed. Oh and bonus program is constantly restructured . They present it as new opportunities however it’s really for them to pay less. This company always pays very low percentage and you have to jump through hoops that are on fire to make a bonus. And I wasn’t some employee who worked 6 months and quit. I was someone making 90k yearly for several years. This is just a reality. Higher management needs traning asap. And insurance gets worse every year !

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