Pros
Health benefits are pretty great. Some people can work from home. Working in the office is a comfortable atmosphere. Job starts out feeling promising and not dead end. Choosing your own schedule is a plus.
Cons
Pay is too low for amount of work required. No room to move up in the company. Higher management is petty and will retaliate over the smallest complaints. Management is all about being in their small circle and if not count yourself out of ever getting promoted or even well deserved raises. They are always short staffed and in need of hiring. Incentives are often offered for overtime however the company rarely actually pays the incentive to the employee. Training is terrible. New employees are turned out onto the floor having very little knowledge on how to do their job. Be weary of coworkers that are convinced they should be in management. Those are the ones management relies on to get all the gossip they pretend to hate.