CRS is not the place to be. - Customer Service Representative CRS Temporary Housing Employee Review

This is a great job if you're self-motivated and ready to work. It’s fast-paced, demanding, and incredibly rewarding if you’re truly committed. As long as you’re actively on the phone and getting your work done, you’ll do really well here. A few important things to know: If you’re looking for a remote job so you can casually watch your kids or multitask household responsibilities, this is not the job for you. The expectations are high, and focus is required. You’ll often work long hours, especially during emergencies. This company handles emergency housing placements, so during crisis situations, overtime and even 10-hour days or weekends are sometimes necessary. Management is awesome — supportive, communicative, and open to helping you grow. If your current position doesn’t feel like a perfect fit, there are regular opportunities to shift to something that suits you better. It’s a high-speed environment, and you need to be able to move quickly and stay organized. One small downside: they no longer offer free drinks, so keep your coffee stocked at home! Overall, if you’re reliable, work well under pressure, and want to grow within a company that’s truly making a difference, this could be a great place for you.

Long hours and mandatory over time

a lot of opportunities for overtime, decent pay and bonus structure, can be a good in office environment

low pay for the amount of the work asked for, turn over for managers and specialists is extremely high as in a new class for something almost every other week and someone quitting or being fired a few times a week it felt like